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Frequently Asked Questions
What makes The Clean Beauty Club products so special?
How do we formulate our products?
This first is that we treat our products like they're food. We put together the best possible ingredients and we never add anything weird or (un)wonderful. We treat them like the best possible meal we could make - they're definitely not a supermarket ready meal. Far from it 😍
Another analogy we like is that we're putting together a magic potion. There are no filler ingredients in magic potions! Everything is selected for the plant-powered results they can bring to your beautiful skin. One of our amazing followers called us 'beauty wizards' and we LOVED it. So beauty wizards we are indeed.
Do you ever test on animals?
How do we test our products?
We also have all of our products tested at a cosmetic lab to ensure they pass all UK safety standards, as is required by law. We might be the beauty wizards, but we bring in the big guys for extra safety checks!
What can Wonder Balm be used for?
We wanted it to have ingredients known for their healing properties and their ability to keep skin nourished and healthy. Why not use a cleanser that actually makes your skin better? 🫶
It's because of these wonderful healing ingredients that our customers use Wonder Balm for way more. It has been used to heal minor burns, sunburn, sore and broken skin on hands, eczema and psoriasis. Apparently, it's also brilliant for getting HRT patches off your bottom 😉
It is so gentle it can be used to remove face paint from even the most sensitive skin - so don't forget to stock up before Halloween!
Plus - if we were ever standed on a desert island (voluntarily of course😉) we would have a ton of Wonder Balm with us. It sorts out dry lips and skin in an instant and we'd never be without it 😍
How do I use Wonder Balm?
Fill a basin with nice hot water
Soak a cloth in the water (nice thick cotton cloths work best)
Use dry hands to apply balm to face (start with half a pea sized amount - less is more) You can add more if you need it later.
Move the balm all over your face, loosening any make up, dirt and grime
When you're satisfied all mascara etc has been loosened (and you've taken your #balmface selfie) wring out the hot cloth
Allow it to cool to a temperature you are comfortable with (but warm is best)
Use the cloth to remove all the make up + balm from your face
All done!
What’s the best before end date of my product?
This is the case for most skincare products. So if you have a load of creams in your bathroom that have been lying open for years - chuck them in the bin!
How do subscriptions work?
Can I cancel my subscription?
My order is faulty / not quite right. What can I do?
Help! I'm experiencing a problem with my product. Can you help?
We Plant a Tree with Every Order
At The Clean Beauty Club, sustainability is at the heart of everything we do. Our products are made with ethically sourced ingredients, carefully chosen to have minimal impact on the environment. We believe in giving back to nature, which is why we plant a tree 🌱 for every order. By choosing us, you're not only caring for your skin but also supporting a healthier planet for future generations.